Privacy Policy

Information We Collect

We collect information that you provide directly to us when you contact us, place an order, or interact with our services. This may include your name, email address, phone number, postal address, and any other information you choose to provide.

We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and usage patterns through cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders and requests
  • Communicate with you about your orders and our services
  • Improve our website and services
  • Send you marketing communications with your consent
  • Comply with legal obligations and protect our rights

Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process your personal data based on the following legal grounds:

  • Consent: When you have given clear consent for us to process your data for specific purposes
  • Contract: When processing is necessary for the performance of a contract with you
  • Legal obligation: When processing is necessary for compliance with a legal obligation
  • Legitimate interests: When processing is necessary for our legitimate business interests

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers who assist us in operating our business and website
  • Payment processors to handle transactions
  • Delivery services to fulfill orders
  • Legal authorities when required by law or to protect our rights

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights and Options

You have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us using the information provided in the Contact section below.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable data protection laws.

Data Retention Periods

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Third-Party Services

Google Ads Conversion Tracking

We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. This service may collect information about your interactions with our ads.

Remarketing

We may use remarketing services to show you relevant advertisements on other websites based on your previous visits to our site.

Google Analytics

We use Google Analytics to understand how visitors interact with our website. This service collects anonymous usage statistics and helps us improve our site.

Google Maps API

If we use Google Maps on our website, Google may collect information about your location and usage of the map service.

Cookie Usage

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. For detailed information about our cookie practices, please see our Cookie Policy.

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the effective date.

Contact Information

If you have questions or concerns about this privacy policy or wish to exercise your rights, please contact us:

Craftedkindspeci

Shop 4/33 Euston Rd

Alexandria NSW 2015, Australia

Phone: +61 494 077 299

Email: response@craftedkindspeci.world